Refund and Returns Policy – Memories Made and personalised
shipping policy – Memories Made and personalised
TERMS AND CONDITIONS – Memories Made and personalised
Privacy Policy – Memories Made and personalised
At MMP Events, we want every hire experience to be straightforward, transparent and stress-free. Please take a moment to familiarise yourself with our hire policies before making a booking. Our policies are designed to protect both our clients and our equipment, and to ensure that every event goes smoothly for everyone involved.
A deposit is required to secure your booking date and hire items. Full payment is due prior to your event date. We accept payment via bank transfer and major credit cards. Please refer to our full Terms & Conditions for details on payment schedules, cancellation fees and date change policies.
All hire items remain the property of MMP Events at all times. Clients are responsible for the care and safekeeping of hire items during the hire period. Any damage, loss or theft of hire equipment will be charged at the replacement cost. Please refer to our Hire & Returns Policy for full details.
If you have any questions about our policies, please don’t hesitate to contact us before making your booking. We’re happy to clarify anything and ensure you feel completely comfortable before confirming your event hire with MMP Events.
We ask all clients to treat hire equipment with care. A security bond may be required for some hire items, which will be refunded in full provided all equipment is returned in the same condition as it was provided. Any damage beyond fair wear and tear will be assessed and charged accordingly. Full details are outlined in our Hire Agreement, which all clients must sign prior to their event date.